Heartlinks Hospice and Palliative Care Recovers $300,000 in Lost Reimbursement with the Optima Hospice RCM Service
When the Centers for Medicare and Medicaid Services (CMS) changed the Medicare Five-Day Rule, mandating accurate documentation within five days and eliminating prorated reimbursement, the Heartlinks team found itself scrambling. The change, which took the industry by surprise, made it challenging for Heartlinks to comply while keeping pace with its in-house billing system, creating a steep decline in revenue.
Learn how the Optima Hospice Revenue Cycle Management (RCM) service simplified Heartlinks’ billing while speeding up reimbursement, creating a positive cash flow.
- $300,000 in lost reimbursement recovered
- 25% improvement in timely submission of claims in just six months
- Reduced regulatory burden on administrative staff